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How can we help?

Need help placing
your order?

We can help with step-by-step instructions and a video showing you how to place your order.

For Parents

The easiest way to get all your family’s textbooks, digital resources and stationery. Order online by your school’s due date for convenient home delivery.

For Schools

Log in to access your school’s resource lists, browse the product catalogue for digital, textbooks or stationery, access reports and more.

Store Locator

Find your local Campion Education retail service centre, for purchasing, click & collect pick up, exchanges, refunds and digital help.

Answers to your
most common

Click here to jump to the ordering system. You can create an account with us or login with your existing username and password.

If you have your school’s 4 digit resource list code, you can then enter that in the screen as prompted, or you can search for your school by state and school name.

All the lists for your school will appear and you can select your year level to see all your resources.

Watch our overview video here to learn how easy it is to place your order with Campion or view the step-by-step guide here.

You can also come into one of our Retail Service Centres.

Ordering your digital resources such as access codes and eBooks etc is easy. When ordering online, follow our instructions on how to order and when you get to your school’s resource list, look for the relevant digital items on your list.

They will generally have something in the title to indicate they are a digital product, such as “Access Code” or “Interactive” or “MyConnect” or “eBook”.

These items can also be ordered in-store at Retail Service Centres.

If the status of your order says ‘Submitted’, you can add, delete or swap items on your order (except for any digital products), or you can cancel your entire order (excluding digital products). Watch this video to see how it’s done.

Log into your Campion Account and you will see your delivery timeframe listed in the ‘Delivery’ column for each order you’ve placed. You can also see the status of your order, to check if it has left our warehouse yet. Once your order has left our warehouse, we’ll email you the Australia Post tracking details so that you can check the progress of your delivery.

You can also check your delivery timeframe on your confirmation email.

If you’re not getting Campion emails, check your junk inbox.

If you have changed your mind about a textbook, non-digital book pack or calculator purchase, we are pleased to offer you a refund or exchange provided that:

  • You return the item within 14 days of purchase or before 15 February 2023, whichever is later
  • You produce proof of purchase (your original receipt or online proof of purchase)
  • The item is in original condition, including any original packaging (including shrink-wrapping) and is unused and as sold

Unfortunately we cannot accept digital resources, individual stationery items, or items that were shrink-wrapped and have been unwrapped, unless there is a manufacturer fault or consumer law applies.

You can return items to any Campion retail store or by post — check here for detailed information.


We want to help! For more information, help and support please head here.

Still can’t find what you’re looking for? Let us know what you need and we’ll get back to you.

Please fill out your details and we will be in touch with you.

You can also call us:

We have customer support teams located around Australia, so local people can help you with your query. 


1300 433 982

New South Wales/ACT

02 8905 8691


07 3146 3999

Western Australia

08 6240 2778

South Australia/NT

08 8337 4544