Parents / carers of students at Victorian Government schools should have received an email with all the SSB details. If you have queries about your SSB or if it hasn’t arrived, the department details are here.

Q. What can the SSB be used for?

SSB can be used for textbooks, uniforms, camps and excursions. When Campion is listed in the SSB portal as a supplier for your school, all items on your booklist / resource list can be purchased with SSB.

Q. My email says Campion is a supplier for my primary school, is that correct?

Unfortunately, no. Per Dept of Education guidelines, SSB can only be used with Campion for parents from secondary and combined (P-12, K-12, P-9) schools, as these schools have a majority of textbooks on their booklist. Primary school parents cannot use their SSB with Campion. We are aware some  parents were sent information incorrectly listing Campion on their SSB supplier list, and have been advised the Department has now corrected this in the SSB portal.

Q. What about delivery fees, GST, etc?

Yes – if Campion is listed as a supplier for your school, you can use SSB for your list including delivery, GST and fees.

Q. How does it work online?

Head to the SSB portal and you can download an online voucher in $50, $100, $200, $300, $400. The voucher is used online with Campion to pay for your order. You can pay with SSB or a mix of SSB and debit / credit card.

Q.  Can I use multiple vouchers in one online transaction? 

Yes – you can stack vouchers in your order. So you can add resources for each child, then at the end add your SSB vouchers.

When you download your Campion voucher, if the system won’t issue the voucher amount you want (eg $400) then you can build the amounts (2 x $200, 1 x 300 and 1 x $100, etc).

Q. What if I download a Campion voucher for online sales and have an amount left over on your voucher?

A. If you have an amount left over on your Campion voucher, you can use it at Campion (online or in-store) until end of June 2025, when unspent monies revert for camps and excursions.

Q. How does it work in-store?

Take your SSB code in-store at Campion and the Campion staff will help you use your SSB funds to make your purchase. You can pay with SSB, cash, debit / credit card or a mix.

We’re aware the retail process for SSB will add an extra step to the purchase process. We’re working on different models for in-store to make sure we can move families through as quickly as possible. We advise families to shop online or by click & collect where possible, and if you prefer to go into store, go early – December and early January, rather than the time just before school goes back where things get busier.

Q. Can multiple vouchers be used for one student order?

Yes, multiple vouchers can be applied to a single order. Families who have more than one child at the same school can combine their School Saving Bonus to use on one child.

Q. How can I check my SSB balance?

Log into the SSB portal to view account balance.

Q. My school recommends a different supplier, or we don’t have a textbook supplier, but I would like to use my SSB with Campion.

SSB funds can only be used at your school’s nominated suppliers, which will appear in the SSB portal.

Q. Can I get a refund on an order paid for by SSB?

As long as your refund request is valid within Campion’s refund and exchange terms and conditions, refunds on the portion of the order paid by SSB will be made in Campion vouchers. Cash refunds are not available for the portion of the order that has been paid using SSB, and we are not able to return funds to the SSB system.